JOIN THE VICTORIA RACING CLUB
The Victoria Racing Club (VRC) are currently seeking enthusiastic individuals to be part of our Events team in Customer Service roles for the 2019 Melbourne Cup Carnival at Flemington.
- The Melbourne Cup Carnival is a world-class event that encompasses the finest racing, entertainment, fashion, culture, food and wine all in one place.
- Held across four days, it is unrivalled in its prestige and tradition however we cannot do it without the right team in place as our Customer Service staff contribute to a memorable Melbourne Cup Carnival experience for all of our visitors.
WHAT ARE WE LOOKING FOR?
Our Customer Service team members are passionate about creating outstanding customer experiences for all of our visitors to Flemington which can include regular patrons and first time visitors.
All of our people require a calm, professional approach under pressure, and an empathetic, conciliatory approach to resolving customer service issues that may arise.
They are also exceptionally well presented and can answer all patron queries with a glowing smile.
DESIRED SKILLS AND EXPERIENCE
- Previous customer service experience
- Be an energetic team player and have the ability to show initiative
- Have a friendly clear, approachable, and helpful manner • A problem solving mindset whilst maintaining a professional approach
- Event, venue or traffic management experience - A BONUS!
- Additional language(s) spoken other than English - A BONUS!
You must be available for the 4 days of the Carnival which include:
- AAMI Victoria Derby Day – Saturday 2nd November 2019
- Lexus Melbourne Cup Day – Tuesday 5th November 2019
- Kennedy Oaks Day – Thursday 7th November 2019
- Seppelt Wines Stakes Day – Saturday 9th November 2019
You must also be available to come in and meet us on our recruitment day on Tuesday 14th May 2019 and/or Wednesday 15th May 2019.
WANT TO JOIN THE TEAM?
Please email your resume and cover letter to firstname.lastname@example.org no later than 26 APRIL 2019.
- Customer Service experience
- A poistive and friendly nature
- Energetic team player
- Event, venue or traffic management experience
- Addition language(s) spoken other than English
Employer and Other Details
Flemington Racecourse is the best-known metropolitan racecourse in Australia, with races run here every year since 1840.
With its superb facilities, Flemington hosts 23 racemeetings every year, including the world-renown Melbourne Cup Carnival.
It is also the home of Australia's premier racing club, the Victoria Racing Club.
The Victoria Racing Club was established in 1864, when it commenced the management of Flemington Racecourse. Governed by a Board of Directors, elected by Members of the Club, the VRC has approximately 30,000 Members, making it the largest Member-based racing club in the world.
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